The 5 hardest things for a financial advisor to tell a client — and how to break the bad news


A key part of a financial advisor’s job is to tell their clients the truth. To make a sound plan for the future, investors need to know the real state of their finances — even if it’s disastrous.

Of course, that’s a lot easier said than done. How can an advisor tactfully break bad news, lower expectations or tell a client the investment they were so excited about is a bad idea — all without losing that client?

To find out, we asked the advisors themselves. Wealth managers from across the country told us about the toughest conversations they’ve ever had with their customers, how they handled them and what they suggest for other advisors in the same predicament.

Here are the five most painful truths they’ve had to tell, and their tips for how to tell them:


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